Accessibility Statement
Effective Date: April 4, 2026
Last Updated: April 4, 2026
SmileNOW Dental is committed to ensuring that our website, www.smilenowdentistry.com, is accessible to everyone — including individuals with disabilities. We strive to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as established by the World Wide Web Consortium (W3C).
1. Our Commitment
We believe that every patient and visitor deserves equal access to information about our dental services, office hours, and appointment scheduling. We are actively working to improve the accessibility of our website and welcome feedback from our patients and visitors.
2. Measures We Take
SmileNOW Dental takes the following measures to ensure accessibility:
- Include accessibility as part of our website design and development practices
- Provide text alternatives for non-text content (images, icons)
- Ensure sufficient color contrast between text and backgrounds
- Use clear, consistent navigation and page structure with proper heading hierarchy
- Ensure all forms and interactive elements are keyboard-navigable
- Provide descriptive labels for all form fields
- Ensure our chat widget is accessible via keyboard and screen readers
- Use responsive design so the site functions on all screen sizes and devices
3. Known Limitations
While we strive for full accessibility, some areas of our website may not yet fully conform to WCAG 2.1 Level AA. We are actively working to identify and resolve these issues. Known areas we are currently improving include:
- Some older PDF documents (such as patient forms) may not be fully accessible — please contact our office and we will provide an accessible alternative
- Third-party embedded content (maps, widgets) may have accessibility limitations beyond our direct control
4. Assistive Technology Support
Our website is designed to be compatible with the following assistive technologies:
- Screen readers — NVDA, JAWS, VoiceOver (macOS/iOS), TalkBack (Android)
- Keyboard navigation — all functionality is available without a mouse
- Browser zoom — content reflows correctly up to 200% zoom
- Voice recognition software — Dragon NaturallySpeaking and similar tools
- High contrast mode — Windows High Contrast and browser contrast settings
5. Alternative Access to Services
If you are unable to access any content or feature on our website due to a disability, we are happy to provide the information in an alternative format or assist you directly:
- Call us at (951) 735-7300 and a team member will assist you
- ✉ Email us at smilecorona@hotmail.com
- Visit our office in person — our physical location is fully ADA compliant
We aim to respond to accessibility-related requests within 2 business days.
6. Physical Office Accessibility
Our dental office is designed to accommodate patients with disabilities:
- ADA-compliant parking spaces available
- Wheelchair-accessible entrance and treatment rooms
- Accessible restroom facilities
- Staff trained to assist patients with special needs
If you have specific accessibility needs, please let us know when scheduling your appointment so we can make appropriate arrangements.
7. Feedback & Contact
We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us:
SmileNOW Dental
1760 W 6th Street, Suite 100A
Corona, CA 92882
(951) 735-7300
✉ smilecorona@hotmail.com
www.smilenowdentistry.com
We take all accessibility feedback seriously and will make reasonable efforts to address reported issues promptly.
8. Formal Complaints
If you are not satisfied with our response to your accessibility concern, you may contact the following organizations:
- U.S. Department of Justice ADA Information Line: 1-800-514-0301 (voice) / 1-800-514-0383 (TTY)
- California Department of Rehabilitation: www.dor.ca.gov